Saigon Cars Rental - Thuê xe công tác cho Doanh nghiệp và Xe Du Lịch

Compensation policy

We only deal with claims for goods that are damaged during transit, but not cases of damage caused by your fault.

When using the services of SAIGONCARSRENTAL.COM, in order to ensure the legitimate interests of our customers before the law, we commit very clearly to the rights and obligations of the two parties in the contract with the main content as follows:

SAIGONCARSRENTAL.COM is responsible for arranging the right vehicle, place and time as agreed in advance between SAIGONCARSRENTAL.COM and the customer.
SAIGONCARSRENTAL.COM does not transport customer's baggage with illegal items that are prohibited by state regulations.
SAIGONCARSRENTAL.COM reserves the right to refuse to carry if the number of people/luggage is not as agreed upon and is not responsible if your luggage contains illegal items that are strictly prohibited under state regulations.
SAIGONCARSRENTAL.COM is responsible for compensating for damage, if there is a case of not arranging the vehicle on schedule, the wrong vehicle and the wrong place that has been agreed, disrupting your schedule, time and money.

The contract of carriage is made in 02 copies, each party keeps 01 copy with the same legal value, so customers can be completely assured. Each shipping order has a contract and a clear invoice to ensure the legitimate interests of both parties.

When using our service, if there is any request for refund when meeting the agreement of the parties, please contact us at phone number 0964211522 right away for support. on a case-by-case basis.